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Subscribe Events Video Special Issues Jobs

Marlene Jia, Topbots

Marlene Jia is the Head of Revenue and Operations at TOPBOTS.com, a media and marketing firm specializing in chatbots and conversational apps.
9 secrets to creating a world-class customer service bot
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9 secrets to creating a world-class customer service bot

Marlene Jia, Topbots December 5, 2016 12:10 PM
How to have a 35% increase in customer service efficiency
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How to have a 35% increase in customer service efficiency

Marlene Jia, Topbots December 4, 2016 6:10 PM
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