Dr. Michelle Zhou is a cofounder and CEO of Juji, Inc., an Artificial Intelligence (AI) company located in Silicon Valley, specializing in building cognitive conversational AI technologies and solutions that enable the creation and adoption of empathic and empathetic AI agents. Prior to starting Juji, Michelle led the User Systems and Experience Research (USER) group at IBM Research – Almaden and then the IBM Watson Group. Michelle’s expertise is in the interdisciplinary area of intelligent user interaction (IUI), including conversational AI systems and personality analytics. She is an inventor of the IBM Watson Personality Insights and has led the research and development of at least a dozen products in her areas of expertise. Michelle has also published over 100 peer-reviewed, refereed scientific articles and 45+ patents. Michelle is currently the Editor-in-Chief of ACM Transactions on Interactive Intelligent Systems (TiiS) and an Associate Editor of ACM Transactions on Intelligent Systems and Technology (TIST). She received a Ph.D. in Computer Science from Columbia University and is an ACM Distinguished Scientist.
