One of the great challenges for any chatbot is to figure out how to be useful. As one developer pointed out to me recently, many users try a chatbot for a few minutes, then get tired of how they work and go back to using an app.
Recently, I tested out the Ozlo chatbot to help me find places to eat. I’m still using it, but I plan to use it even more. The company — which is in a beta period and requires that people add themselves to a waiting list to test the app — added the ability to chat about Pokémon Go. You can search for PokéGyms and PokéStops in your area, which saves you the time of going into the game itself.
[aditude-amp id="flyingcarpet" targeting='{"env":"staging","page_type":"article","post_id":2016937,"post_type":"story","post_chan":"none","tags":null,"ai":false,"category":"none","all_categories":"bots,","session":"B"}']The chatbot also provides directions to the next stop and an estimate on how long it will take to get there.
What I like about this addition is that it shows the Ozlo team is committed to the idea of adding new features and making the bot more useful. I could see them adding travel searches, a Quora-like request system, and other features down the road.
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Here’s the full post to check out what they’ve done and what the features look like.
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