Major book publisher Hachette has responded to comments from online retail giant Amazon, which recently started making the publisher’s books much less appealing to customers.
Amazon and Hachette failed to negotiate a new contract with better terms for Amazon back in April. As a result, Amazon has stopped accepting preorders for Hachette books, removed those books from its recommendations, and more. And in a statement posted to its customer forums yesterday, Amazon said it doesn’t expect a resolution with Hachette any time soon and lamented the effect the dispute is having on authors.
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“By preventing its customers from connecting with these authors’ books, Amazon indicates that it considers books to be like any other consumer good. They are not,” Hachette stated.
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Hachette also responded to Amazon’s offer of setting aside a fund to compensate authors on royalties to help mitigate some of their financial woes as a result of the dispute, saying, “Once we have reached … an agreement, we will be happy to discuss with Amazon its ideas about compensating authors for the damage its demand for improved terms may have done them and to pass along any payments it considers appropriate.”
At least both sides are acknowledging the negative effects this situation is having on creators, which (as the music industry has taught us) rarely happens.
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