GamesBeat: You said you were going to listen to gamers. What if they all say they want a price cut?
Spencer: (Laughs). The one thing about running Xbox—I think about this business as a decade-plus business. I know you’re asking in a teasing way, but I don’t think I help anybody if I put the business in a position where it isn’t a rational business over a long period of time. If you buy a console and the console isn’t a success, that’s usually not great for you.
I’m committed to making Xbox One a success for gamers, but it’s also gotta be a success for Microsoft. Both those things have to be true. That’s good for gamers. Giving consumers choice around a $399 console, I look at that as a way of making Xbox more successful. If Xbox is more successful, that’s better for gamers, because more publishers will support it. In a way, it’s better for Kinect as well, because Kinect plugs into the console. The larger the installed base for the console, the more opportunity you have for people to go off and do interesting things with Kinect.
It’s all about growing that installed base, but growing it over the long term. You ensure that the viability of the business is there.
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GamesBeat: Now that you’ve changed the box configuration options there, are developers reacting differently when they approach Kinect development?
Spencer: No, we haven’t seen a difference. Obviously, with the installed base of Xbox One, people have Kinect. This discussion about how we need to make Xbox One as successful as it can be, that’s good for all developers. It starts there. With all the publishers out there, they’ve got businesses. Not all of them have Kinect businesses, but they’re usually looking at their games. The games fundamentally run on the console. They need to have the console run rate and installed base be as high as possible.
The creative opportunities around voice, around gesture—You can go out on the floor and look at hastag Idarb. It’s doing some scanning things with Kinect. You can look at Froo. We had Alex on our stage with Dance Central and Fantasia. The genres that are working with Kinect, the new inventions that people are trying to build around Kinect, will continue. People know that if you catch lightning in a bottle with an idea, people will get the right configuration to play. Think about something like Guitar Hero. People went out and bought a guitar to play those games.
Kinect is something you can see horizontally across a lot of games. We had more than a billion voice commands issued since the launch of Xbox One with Kinect. People are using the Kinect when it’s plugged in. Developers see that.
GamesBeat: I saw Bonnie Ross (general manager of 343 Industries) and asked her about this, but the Halo: The Master Chief Collection, it seems like a very innovative merchandising or packaging idea. It’s older content, but you’re making it enticing again for people. They’re getting four games, 100 multiplayer missions, the Halo 5 multiplayer beta, and the Halo: Nightfall digital video. Any one of these different things might be a reason to buy. The only question I have is whether you have to make a trade-off as far as taking a development team off an original game.
Spencer: Not with that project. If we’re starting something with one of our internal teams, or a triple-A developer that wants to do something, there’s always an opportunity cost. This is something we came up with.
You’re right. Part of it’s just an interesting decision, to ship all four games completely unlocked, so you can drop in to any level you want. A lot of people who will purchase this may not have played all of them, but they’ve probably played at least some of them. So it’s not about wanting to go through one through four in line. You can do that, but it could also be like listening to a favorite album, where you want to hear the songs you like. It’s a game where you want to drop in and play the multiplayer maps you love, or a certain single-player mission. Not only in the pricing, but also just in the way that the content and the story are presented, it’s going to be interested.
As far as the trade-off, we thought about it at first around that idea. What does it mean to deliver all this content early in the life of a new console at 1080p/60? Then we went out and found developers that we thought would be great to do that. But it wasn’t something that was part of our Halo 5 story, as far as development. Development of Halo 5 is Bonnie’s team. Bonnie manages what she does with things like the Master Chief Collection separately from that.
GamesBeat: I remember the problem they had with 360 to consider, which was maybe that the Halo 2 players wouldn’t come over to the new console. The Halo 3 delivery date was later in the console’s life. This seems like a good way to bring a lot of people to the new console, the Halo players.
Spencer: You brought up the price. When we thought about this, I didn’t see it as a way of—I wanted to make sure it was at a price that was enticing to people who maybe had some subset of the content, or who had always been intrigued about Halo and said, “I have this Xbox One. I plan on having it for the next 10 years. This will be one console I’ll be able to play Halo CE, 2, 3, 4, and Halo 5 on.” There could be future Halos, too.
I just think it’s interesting, early in the life cycle of the console, to set that beachhead. This is going to be a great place to play Halo, all out. A lot of that went in to thinking about delivering that product and when it’s coming.
GamesBeat: It’s a way to annualize the content, in a way, without causing some of the problems that come with that. People can get tired of their favorite franchise if it comes every year.
Spencer: Annualizing is an interesting thing. I’ve been pushed on this before about Halo, whether we’re going to annualize it. This was more around—The talk track started around Halo 2 Anniversary, and we quickly said, “Early in the life cycle, let’s figure out how we get all this content on the box.” The fan reaction and the press reaction’s been very positive, which I’m happy to see.
Halo being story-driven in what it is, I’m not sure it’s going to follow the same annual pattern you see in some other franchises out there. I don’t know if it’s right for that game. From a publisher standpoint, we also have Gears of War. If I have a couple of games – one third-person, one first-person, but in similar genres – I’m not compelled to pit them against one another, since I own them both. Maybe there’s a more sequenced way to think about those franchises.
GamesBeat: 343 also has to think about the story being consistent across the television shows and the games.
Spencer: Bonnie’s done a nice job. One of the reasons for having Frank O’Connor coming over from Bungie, he was one of the early Halo creators in terms of the IP. Kiki Wolfkill and that team are thinking about the franchise in all its different facets, whether it’s the books or getting into video. The game is first and foremost, but making sure there’s continuity all round is critical.
GamesBeat: Does the TV show become a big business opportunity as well? How do you think about video in that way?
Spencer: We think about it in a few ways. I love playing video games. Not everyone consumes stories through video games. To some people, that’s an abnormality. They don’t want to hold a controller. They just want to watch TV. Halo’s story is an interesting story. It’s something that we want millions of people to be able to see and experience. Video gives us an outlet for people who maybe aren’t going to play a first-person shooter game. They can say, “Okay, I get it.” Because the story has merit on its own.
That obviously makes Halo the name, the brand, more valuable, more popular, more enticing, because more people know about it. If certain people then choose to play the game, that’s great, but we don’t look at it necessarily as an on-ramp to bring all those people to the game.
It’s all part of the Halo franchise management, run out of 343. I want the IP management, the franchise management, to be handled by the studios and not somehow splintered that off. From a story standpoint, it’s cohesive, and also just from a standpoint of the business and where we’re investing, to make sure it all holds together. That has impact across everything we’re doing with Halo – books, toys, everything.
GamesBeat: It seems like their production is very difficult to align.
Spencer: It is. The timelines are different, both the start and the end times.
GamesBeat: The animators on the film don’t want to have to suddenly change something based on a game.
Spencer: That’s right. When you’re thinking, “What is the story that the TV’s going to tell? What’s the story the game’s going to tell?” It’s one of the interesting things with Quantum Break and Remedy. They’re trying to do both at the same time. They’ve talked a bit about the TV telling the story of the corporation and the game telling the story of the protagonist. You’ve seen the story from both sides in a different form of media. It’s a great experiment, if you can call it that. It’s a great step forward. Remedy are great storytellers. It’s an interesting thing for them to go try and do.
In a lot of ways we’re still early in the interactive storytelling art form. How that mixes with something that’s purely linear–It’s going to be a fun few years as things emerge a little more.
GamesBeat: It’s an interesting blending of platforms. What do you think of other ways to blend things, like the toy-game combination, or mobile-console, like they’ve done with the companion app in Watch Dogs?
Spencer: This is an area where we spend a lot of time. We’ve had some successes and we’ve had some things that haven’t worked. That’s the nature of the entertainment business. You want something that seems connected, but not distracting. You want something that’s additive, but in some ways not required. As soon as it becomes required, you alienate some people who say, “No, I don’t want to look at my phone when I’m watching TV.”
It’s a line. With a Kinect game or anything else–You’ll get some people like Harmonix, with Dance Central, where they say, “Kinect is required, obviously. I’m not going to have you dance with a controller.” Then they go all in and they sell millions of units of that. You’ll see things around Smartglass and other phone-console interactions. Something will break through. I don’t think we’ve seen the Dance Central of that scenario yet. There have been some good examples, but nothing’s had that level of success, at least that comes to mind.
Those kinds of hybrid storytelling experiences—Even something like watching Game of Thrones on HBO Go, if you’ve done that, where they have the snap mode thing on the side that gives you the family trees when someone new comes into the scene. Some things are added information. Some of them are gameplay inputs. We have an exciting road ahead as people think about it. It’s going to be people from both sides. Some will come from the game side, like we do. Some will come at it from purely linear storytelling. Where we meet in the middle will be interesting to see.
GamesBeat: Do you think mobile has something to teach triple-A?
Spencer: The thing about the mobile space is that the half-life of mobile games, historically – and this might be changing a little bit now – is pretty short. When we look at the indie space, it’s going to be interesting to see. It seems that right now it’s more of a volume thing. It feels more like mobile in that way, which isn’t bad. I love being able to say I’m going to sell a game for a number of dollars that isn’t 60. Here’s how much game I’m going to build. Here’s how deep I’m going to go.
The business model stuff we talked about before, with free-to-play. I do think that’s an area where console will evolve as the installed bases grow. There’s a lot of learning from mobile in that space, mobile and PC. I see a lot of excitement in the PC space right now. It’s fun to watch. The biggest franchises in the world now are on PC.
GamesBeat: Do you feel like you have something either secretly in the works or something already in the lineup that’s your big IP? Sony has The Last of Us. They’re going to continue with that. Ubisoft has Watch Dogs now. Do you feel like you have something as ambitious as some of these things could be?
Spencer: I’ve got a lot of things like that. Those big triple-A franchises that we start, we always start with the ambition that this is going to be the best-selling, most successful—Everybody shoots that high. When you go to a game studio and they’re working so hard, so passionately for what they’re doing, it’s the belief that what they’re creating is going to become the next big thing.
Sometimes it starts with something that has a big ambition and hits it. Sometimes it starts from Notch building a little Java game called Minecraft and it takes over the world. It’s unclear where the thing starts from, when you’re thinking about where it ends. But everything we start, we have an ambition for it to be successful.
I like our lineup in 2014. It’s a real selling point for Xbox One right now. I love our lineup in 2015. I’m excited about the things that are out beyond that. It’s going to be a good time to be an Xbox gamer.
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