Marketing experts might be aghast to hear a CEO say “sometimes you have to ignore your customers,” but in the tech world that’s necessary.
Nvidia CEO Jensen Huang, in this lecture given to Stanford University’s technology venture’s program, notes that while it went in the face of customer demand, the company stayed laser focused on Moore’s Law, which posits tech performance will double every year. By ignoring its customers, theorizing that they didn’t understand the nature of the business, Nvidia not only survived, but thrived.
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