Update makes Google Groups more useful: Shared inbox, improved moderation tools

While Google has not featured heavily in the news these past few weeks, eclipsed by Microsoft’s Xbox One and Apple’s Worldwide Design Conference, the employees of the Mountain View, California based company have not been idle. A new version of Google Groups was announced today that will provide improved moderation abilities and a shared inbox feature that will improve the product’s usability.

For those unfamiliar with Groups, it is a service that creates online and e-mail-based groups where people can engage in discussions on subjects of interest, receive support on products, and organize meetings and events. Users can access posts through the online interface, through e-mail, or both.

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New moderation tools include the capability to post canned responses to forum posts, a streamlined options interface, and mobile browsing and moderation abilities.

The new inbox feature enables you to collaboratively share a single e-mail inbox. Now members of a project, company, or club can share a single e-mail address for dealing with external parties and then manage the inbox to share email and assign items to each other.

Readers interested in learning more about starting or joining a group can find out more on Google Support.

Photo credit: Gmail Blog