Update: Most things are now working — although Microsoft says that account management is still down for some.
Many Xbox Live users are struggling to access online services on Xbox One, Xbox 360, and other devices.
Microsoft’s service is experiencing difficulties, and it’s stopping many people from playing games, watching Netflix, or doing pretty much anything online on their consoles. The official Xbox Live status page shows that the service is struggling across all areas, but Microsoft says that it’s aware of the issue and is working to restore services.
“We’re aware of the issue and working on getting it fixed ASAP!” reads the Xbox status page. “Thanks for your patience while we get things back to normal. We’ll post another update as soon as we have more information.”
This isn’t the first time Xbox Live has experienced problems lately. Last month, Xbox 360 services were having trouble, and there have been numerous small- and large-scale issues since December. It’s frustrating for users who pay for an online service that they expect to be available when they switch on their consoles.
Reddit users from around the world — including Australia, Europe, Japan, and North America — are all reporting problems.