Guest Why chatbots are failing marketers by not getting personal Luc Burgelman, NGDATA December 4, 2016 8:01 PM
Guest How to have a 35% increase in customer service efficiency Marlene Jia, Topbots December 4, 2016 6:10 PM
Wheelchairs, Pringles cans, and other unlikely objects with Amazon’s Alexa Khari Johnson December 4, 2016 6:33 AM
Guest You will love this Siri versus Google Assistant infographic Dennies John, Zlated December 2, 2016 4:10 PM
Guest Moving from AI-assisted humans to human-assisted AI David Pichsenmeister, Oratio December 2, 2016 12:10 PM
Guest Dear President-elect Trump: Please don’t ignore artificial intelligence Matt Bencke, Mighty AI December 1, 2016 2:10 PM
VB Live How this insurance giant leverages messaging for long-term customer connections (VB Live) VB Staff December 1, 2016 6:10 AM
Guest The limitations of letting chatbots imitate humans David Cancel, Drift November 30, 2016 2:30 PM
Guest The Bots Landscape evolves, adds heavyweights like Google Assistant, funds 14 more Slack bots Amir Shevat, Slack November 30, 2016 12:15 PM
Why MoneyFarm reassures customers that humans invest their money, not bots Khari Johnson November 29, 2016 11:33 PM
Guest Dear Facebook Messenger: We’re in a relationship, but it’s complicated Rajat Agarwal, YourMechanic November 29, 2016 2:10 PM
Guest Why we should augment, not automate, workers Aiden Livingston, Casting.AI November 29, 2016 12:10 PM
Algorithmia will help you make your own AI-powered photo filters Khari Johnson November 29, 2016 11:33 AM
5 bots to try this week: Bly, Smokey, MotivateBot, Reply.ai, and Rudolf Adventson VB Staff November 28, 2016 10:12 PM
VB Live Walk, don’t run, toward the fintech bot revolution (VB Live) VB Staff November 28, 2016 10:42 AM
Microsoft confirms its Chinese-language chatbot filters certain topics Kevin Lui, Fortune November 28, 2016 8:06 AM
Guest What happens when bots start writing code instead of humans Andrew Pierno, Zuma Ventures November 26, 2016 2:10 PM
How voice search may threaten Google’s advertising business Hannah Roberts, Business Insider November 26, 2016 3:03 AM
Helpshift pulls Cisco into $25 million round for in-app customer support Dean Takahashi November 22, 2016 6:10 AM
5 bots to try this week: Dashbot.io, Visabot, It’s Alive, Microsoft Azure, Swelly VB Staff November 21, 2016 7:32 PM
Guest How digital assistants change the way we search Michael Georgiou, Imaginovation November 18, 2016 12:10 PM
Cogito raises $15 million to help call center staff detect customers’ mood from their voice Khari Johnson November 18, 2016 5:56 AM